How "QuickTune" can translate into Revenue for our Customers

-

 


I absolutely LOVE the QuickTune option for #DIRECTV Customers. Every DIRECTV customer has this option on their set top box, but #DIRECTVforBUSINESS customers have the unique ability to use QuickTune to maximize revenue at their Restaurant/Bar or hotel property. You heard that right.  I believe that QuickTune can make our customers MONEY....

As a career business traveler, one of the common traits I see from service staff is that they are mostly younger in age, and if they didn't already "Cut the cord" this is because they never plugged said cord in from the onset. Because many in the service industry are not DIRECTV customers, they are not familiar with our equipment and do not have a good grasp on what our channels numbers are. Restaurants do not have a requirement for their staff to memorize the channel guide on the tele that services their hotel/Restaurant/Bar. Property owners simply want the burgers served and the beer poured. 

QuickTune solves this problem.  if the tele already has the most watched channels pre-programmed, there is nothing for the service staff to do, except press the "Up Button" and grab the relevant channel. I have literally programmed hundreds of Teles with QuickTune to my favorite "Revenue Generating" channels for bars and restaurants over the last three years.  here is my "personal" list of the best QuickTune channels for #DIRECTVforBusiness Customers.  

  • ABC - This local channel carries NBA, MLB, XFL, GOLF, WNBA, #NFLonDIRECTV
  • NBC - This local station carries #SNFonDIRECTV, #OLYMPICS, #NBA, MLB, WNBA, GOLF
  • CBS - This local station carries #NFLonDIRECTV, NBA, MLB, WNBA
  • FOX - This local station carries #NFLonDIRECTV, NBA, WNBA, XFL, College, MLB
  • ESPN (206) - Carries #MNFonDIRECTV, MLB, NBA, WNBA, XFL
  • NFL (212) - Anything and everything #NFLonDIRECTV
  • GOLF (218) - Anything Golf
  • Amazon (9550) - #TNFonDIRECTV - (Need I say more)
  • TNT (245) - Mostly NBA when in season and a very popular choice
  • MLB (213) - All MLB all the time.  
  • FOX Sports (219) - Another great option for regional and professional sports.
I get it, this list is going to change throughout the year, and my list above has MORE than 9 channels. In my years of experience THESE are the money making channels. Restaurants will decide which ones are the best for their clientele.  When these channels are on the tele customers stay longer, spend more money, tip better, and leave feeling more content.  I am one of these customers. 

Please note that there were NO POLITICAL channels on my QuickTune list.  I have another blog post on this topic, but to be honest I am afraid to click "Post". Not because the post is political (It's not, actually...), just the opposite. Think about it...

I make it my job when traveling to always ask the restaurant/bar/hotel staff if they know how to use QuickTune, and offer to help them program their TVs. I also briefly explain to them how quicktune can help them find the channel they need quickly so they can focus on serving customers and making money.  

I would also like to note that the service staff who understand the value of #DIRECTVforBUSINESS in their establishment already know QuickTune. They already have the channels memorized, they already have the sports schedule available and know who is playing who and on what channel.  They know.  The reason why they know is because they have already figured out that #DIRECTV makes them money by keeping customers at the bar, enjoying the one thing that can still bind americans together.  Our love for sports...

The views expressed in this blog post reflect the experiences and opinions of the author only and are not meant to be any official correspondence from DIRECTV, its Dealers, affiliates or any related entities. Copyright John Mac's Travels 2023

Comments

Post a Comment

Popular posts from this blog

The Challenge

-
Image
Welcome to Spring! Showers, showers everywhere with tornados and some lightning to boot! I am on perpetual "Weather Watch" this week in an effort to be ready to roll if the lights go out on any of our midwest LRF locations. What a crazy week for weather! Mother nature is in full swing. A couple of weeks ago I wrote an article about Value Vs. Price,   and in that article I spoke about how I need to find value in the products and services I purchase in order to stay with those companies. What I like about  my company  is that we have a ton of value for the price we charge for our products and services. I realize that not all of our customers see the value that I do. That bums me out because we have so much to offer our customers. I was talking to my neighbor Joe in our cul-de-sac last weekend, and he was not aware of SignalSaver. He has the right equipment at home, but did not have an internet connection to his DVR.   Well, he does now, and now has  SignalSave...
Read more

So, what do you for DIRECTV anyway?

-
Image
  Over the last seven years or so the most common question I get as I travel around this great country of ours is “What do you do for DIRECTV anyway?” For those interested, this week’s column is dedicated to my “Day Job”. Enjoy… Greetings from St. Louis! It's Sunday morning and my Battlehawks won a nail biter last night against the Arlington Renegades.  It was an amazing game and I was one of the 40,315 in attendance. Life is good.  Here is this weeks update. I decided to take a week to dedicate a column to my Field Engineering team. I am sure the optics might lead one to believe that I travel around the country staying in hotels, meeting with the hotel and bar staff and promoting DIRECTV. That is maybe 5-10% of my week though.  I am part of a team of 11 Field Engineers who are strategically placed throughout the country to support local channel contributions to DIRECTV in all continental US markets.  We are 100% travel allocated engineers, so we are on the r...
Read more

Thank You...

-
Image
  Today marks the one year anniversary of my first column on Blogspot. It's a special day for me because When I started this blog I had no idea it would take off the way it did, or that I would still be posting today. Unfortunately, this is also the last weekly blog post I will be submitting to Blogspot. Before I explain why I am sunsetting the blog, let's go back and look at the evolution of how the blog came to be. HOW IT ALL STARTED I am a career traveler for DIRECTV . 48 weeks a year, 3-4 nights a week. I was traveling before the Covid-19 pandemic, I traveled through the pandemic, and in early 2022 as America was "Re-opening" I noticed that most of the hotel, restaurant and Bar staff that I had come to know pre-pandemic were no longer employed at my favorite establishments. Hospitality businesses across the country were hiring anyone willing to work, experienced or not. This new team of service workers were doing their best to learn a job that many had never perfo...
Read more